Support Center

TrueCNAM FAQ (11)

• What is CNAM?
• How is TrueCNAM different?
• How do I contact support?
• What is CDN Access?
• What is an E.164 number?

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Getting Started (5)

• How do I open an account?
• Free vs paid plans, what's the difference?
• How do I add my number to TrueCNAM?
• How do I change or remove a number?
• Are there limits on what names I add?

Account (6)

• I lost my account password
• Changing the name on your account
• Changing your email address
• Changing your web login password
• What do the API Preferences settings do?

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Billing (7)

• What payment methods do you accept?
• Can I change plans?
• When am I billed?
• Are there any taxes?
• How do I change my payment method?

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API Basics (5)

• What can I do with the API?
• Getting started with the API
• API Domains - Where to send your requests
• API Keys & Passwords
• Your first API request

API In-Depth (6)

• The API In-depth
• CNAM query API call
• TrueCLID call start
• TrueCLID call end
• Response formats

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TrueSpam Scores (3)

• What is a TrueSpam score?
• What are the TrueSpam score values?
• Does TrueSpam block calls?

TrueCLID indication (5)

• What does TrueCLID do?
• How do I receive TrueCLID?
• What will I receive with TrueCLID?
• What are the limits of TrueCLID call end?
• TrueCLID Proposed Calling Number